Microsoft outlook offline folders not updating
If you are using Outlook 2010 and/or a more recent version then you need to follow these steps: Now look at the bottom of your Outlook window, it should show something saying ‘Trying to Connect…’ Once it connects, then your connectivity issue is solved, but if it’s still not connecting then move onto the next troubleshooting tip.
Outlook uses two different types of data files, and
Outlook has a logging feature that can help you figure out what exactly is causing your the Exchange Server connection problem.
You will have to turn logging on to use the feature.
This may take anywhere from 10 minutes to over an hour, depending on the number of Outlook files you have.
Make sure you don’t close Outlook while it’s doing this!
New messages are arriving without any problems, although occasionally we have to click the "Update This Folder" button within Outlook. It might be that the Blackberry, or other device, is interfering with the mailbox.Once it’s complete, a small message saying ‘All folders are up to date’ will appear. Once this is done and the repair is complete, you can reopen Outlook.