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It's a simple and effective tool that promotes sales and user engagement, and is a fundamental part of our customer service. We have used other chat systems in the past and nothing beats Jivochat.
Eddie Daniels I have used many live chat providers and find Jivochat to be the best. It is fast, easy to use, and even has an app for it!
Reservations are up and Jivo Chat has become an invaluable yet simple tool!
Steve Bernard, Jivo Chat has proven itself as a simple and very effective way to drive up user engagement, support customer service and increase sales.
Artem Kulik, When we found Jivochat on Google, it was at a time Online Naira desperately needed to capture customer queries in real-time.
As soon as we signed up, we were able to help more of our users and within 3 months, more people trusted our payment gateway and our takings had increased by around 30%. Our customers appreciate the service to have a quick response.
We found Jivochat to be that software versus the many others we used prior to switching over to them.
It has helped us to increase our sales and provide a better customer support experience. The experience was just as amazing as the great price they offer.
The proactive chat invitations generate more leads for our business. It also sends you alerts and every chat log so you are able to keep an eye out on employees.
The backend is easy to use and keeps archives of all chat history for easy reference. They are constantly doing updates to make it even better. Evan Mc Lemee We were looking for an effective chat module to add to our site, comparing prices, features, and ease of use, and Jivochat ‘seemed like a perfect’ fit.
The profit from that one conversion was enough to pay for 1 year of Jivo Chat and then some!
Zendesk believes phone support is a powerful way for companies to help their customers–and moreover, that it should fit seamlessly into a multi-channel support strategy.
Jivo Chat has enabled us to create a more comfortable and confident experience for our users.